Use libraries regularly – and pass on your comments

If you’ve just joined the library, or if you’re already a member but haven’t visited recently, now is the time to get along to your local branch or see what’s available online.

Perhaps you want something a bit different to read, or are looking to expand your horizons by joining a group or taking up a new activity. Maybe you want to learn how to get the most out of the Internet, or catch up with local news.

You might be a parent who wants to find things for your children to do, or someone who needs to find more information about council services.

There are a host of reasons to use your library service, all of which can help you stay organised and on top of things, achieve the goals you have set yourself, or just have fun and relax.

So make sure you are getting the most from this incredible free community resource.

Here’s something you can do that’s amazingly valuable in showing your support for libraries and their staff. If you’ve received good service, found the ideal book, or been able to locate just the piece of information you needed, let them know. Everybody likes to feel appreciated, after all.

Equally, if you didn’t receive the service you would have liked, found something difficult or had a suggestion for improvement, the service needs to know about that too.

Branches have feedback cards that you can fill in and post in a box for a response. There’s also an online compliments and complaints form.

The service can’t provide what you need unless you say what that is. And comments by users are one of the most effective methods we have of demonstrating that communities value their libraries.

So make sure your voice is being heard.